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FREQUENTLY ASKED QUESTIONS

What is a Web Hosting?
Web Hosting is the service that makes your website available to be viewed by others on the Internet. A web host provides space on its server, so that other computers around the world can access your website by means of a network or modem. There are literally thousands of web hosting services available today, ranging from free services with limited options to expensive, specialized business web hosting services. Which option you choose depends primarily on how you plan to use your website and how much you want to spend.
What is a Dedicated Server?

A dedicated server is a single computer in a network reserved for serving the needs of the network. For example, some networks require that one computer be set aside to manage communications between all the other computers. A dedicated server could also be a computer that manages printer resources. Note, however, that not all servers are dedicated. In some networks, it is possible for a computer to act as a server and perform other functions as well.

What is a Private Cloud Server ?
A Private Cloud Server Suite is a set of 4 Cloud Servers created on a Fault-Tolerant Server hardware, we are providing you a Control Panel with a full range of Cloud Server Management Options.
What is a Public Cloud Server ?
A Public Cloud Server is a single Cloud Server created on a Fault-Tolerant Server hardware, we are providing you a Control Panel with a full range of Public Cloud Server Management Options.
What is a DDOS Attack ? and How to stop DDOS Attack ?
- 2934 DDoS attacks per day are noticed worldwide, average attacks are measured at 300 mbps and over a thousand botnets are used and detected.

- DDOS attacks can be aimed at any website or server. Even if you don't have website, your server can still get attacked.

- If you have no DDOS Protection, and if an attack happens, the hackers will already have your IP. You'll need to change your website/server IP, reconfigure everything to the new IP, then get/enable DDOS Protection. This could lead to hours, or even days, of down-time.

- If you aren't attacked yet,we suggest you take DDOS Protection now to avoid this down-time.

- A DDOS Attack can occur at any moment, and you need protection as soon as possible.

- All our Web Hosting Accounts are DDOS protected. If you are taking a Dedicated server from us you can add DDOS protection for $19 per month onwards.

- If you have server hosted with another company you can still take DDOS protection for $49 per month onwards.
 
What is a DDOS Attack?
Sometimes a hacker uses a network of zombie computers to sabotage a specific Web site or Server. The idea is pretty simple - a hacker tells all the computers on his botnet to contact a specific Server or Web site repeatedly. The sudden increase in traffic can cause the site to load very slowly for legitimate users. Sometimes the traffic is enough to shut the site down completely. We call this kind of an attack a Distributed Denial of Service (DDoS) attack.
 
Some particularly tricky botnets use uncorrupted computers as part of the attack. Here's how it works: the hacker sends the command to initiate the attack to his zombie army. Each computer within the army sends an electronic connection request to an innocent computer called a reflector. When the reflector receives the request, it looks like it originates not from the zombies, but from the ultimate victim of the attack. The reflectors send information to the victim system, and eventually the system's performance suffers or it shuts down completely as it is inundated with multiple unsolicited responses from several computers at once.

 

What are the types of DDOS Attacks?

 
Can Hardware or Software Based Firewalls Stop DDOS Attacks?
Unfortunately, the Answer is No.

The simple answer is that they were not designed to do so. Software and Hardware based Firewalls focus on examining and preventing the intrusion of one entity at a time, but were not designed to detect the combined behavior of legitimate packets sent millions of times.
 
Moreover, DDOS attack even take down Firewalls by overloading it and by using may be more than 1000 mbps Bandwidth with tens of thousands of service requests. The only way to stop DDOS attack is to redirect the traffic through a DDOS Mitigation Hardware Device, which has no limitation of resources, such us 1000 gpbs bandwidth and unlimited Processing power. Server4Rent employs DDOS Protection from BlackLotus (www.blacklotus.net). BlackLotus protects entire BGP networks through rapid provisioning of DDoS mitigation service on a global terabit-scale network.

BlackLotus State of the Art DDoS Mitigation Service
BlackLotus provides carrier grade DDoS mitigation service through state of the art, globally distributed facilities in North America and Europe, with extended service available anywhere in the world. Capable of defeating the world's largest and most complex attacks, the BlackLotus network has earned numerous awards for its scale, capability, and success in guaranteeing the defense of service providers and enterprises.
 
Key capabilities of the BlackLotus DDOS Mitigation Service include:
  • Global terabit-scale network with 480 Gbps of active DDoS mitigation capacity
  • Datacenters and DDoS mitigation facilities throughout North America and Europe
  • Global service delivery via GRE tunnels, physical cross connections, or virtual Ethernet service
  • Extensive peering and high performance transit capacity
  • Redundancy at every layer of service with zero single points of failure
  • Native IPv6 DDoS detection and mitigation capabilities

In 2014, BlackLotus invested an additional $6 million in order to expand its global footprint, improve performance, and guarantee continued defense against attacks that is expected to exceed 800 Gbps by 2015.
 
How to manage my web hosting ?
SSHD (Solid State Hybrid Drive): HDD Capacity, SSD Performance.
Server4Rent uses SSHDs (Solid State Hybrid Drives) in all of our Website Hosing Account Servers. SSHDs have the speed of an SSD, and the storage space of an HDD.

Black Lotus DDOS Protected Website Hosting Accounts.
All of our Website Hosting Accounts are Black Lotus DDOS Protected. 

cPanel Based Website Hosting Accounts.
We provide cPanel - Based Website Hosing Services with Softaculous Application Installer, RVSite Builder, and Trendy Website Builder.

Manage your Website Hosting Account in your Client Portal.

 

 
You can Install More than 400+ Ready-Made Applications using Softaculous.
 

 
You can Create and Manage your Website's Subdomains and Folder Roots.
 

 
 
You can backup your Website at any time and Restore it later if you need to.
 

 
You can view the Statistics and Graphs of your Dedicated Server.
 

 
You can Create and Manage your Website's E-Mail addresses.
 

 
You can Create and Manage your Website's FTP accounts to manage your Website.
 

 
You can Ban and unBan IP Addresses from your Website.
 

 
You can Create and Manage MySQL Databases for your Website.
 

 
You can Manage your Website's Security and SSL Certificates and Keys.
 

 
You can View what Mail is sent and received to and from your Domain(s).
 

 
You can Manage the files in web hosting server.
 

 
You can access the SSH/shell management center and protect your website from hackers and spammers.
 


 
How to manage my Public Cloud Server ?
Public Cloud Server is a single Cloud Server created on a Fault-Tolerant Server hardware, we are providing you a Control Panel with a full range of Public Cloud Server Management Options.

SSD (Solid State Drive)
Server4Rent uses SSDs (Solid State Drives) in all of our Cloud Servers. SSDs are 10x faster than traditional HDDs. The main difference is in Random Read/Write speed which is IOPS (Input/Output Operations per second). SSD has almost 200 times higher IOPS than HDD. 

 

RAIN (Redundant Array of Independent NAND) Enabled SSDs
Server4Rent uses Enterprise-level SSD which utilize RAIN Flash Media Management System. RAIN technology adds user data protection that extends beyond ECC, minimally impacting drive performance, and optimizes NAND management, with a high degree of parallelism already in place within the SSD. RAIN technology for an SSD is equivalent to a RAID (Redundant Array of Independent Drives) technology for Disk Drives. The picture below shows RAID setup for HDDs. In a similar way, RAIN technology for SSDs implement parity data-strips for Redundancy.

 

 
Easy, Manageable Control Panel for your Public Cloud Server
First logon to your account in www.server4rent.com, click on My Services, and to manage each of your Public Cloud Servers, please click on the green arrow icon to the right of that Server. From this Menu, you can Start/Reboot/Stop/Reinstall your Cloud Server.

 
Quickly Reinstall one of Multiple Operating Systems.
By clicking on the Reinstall button, you can Reinstall your Cloud Server Operating System from Our list of over 50 Operating Systems.

 

 
Take Live Snapshots of your Cloud Server.
By clicking on Backup,you can take a live SNAPSHOT of your Cloud Server and Restore it later if you need to.

 

 
Take Full Backups of your Cloud Servers.
By clicking on Backup, you can take a Backup of your Cloud Server and Restore it later if you need to.

 

 
Instantly Upgrade/Downgrade your Cloud Servers.
By clicking on Upgrade/Downgrade option at the bottom of the page, you can upgrade your Cloud server Dynamically to whatever you need whenever you need it.

 

 
Monitor what your Cloud Server is Doing.
By clicking on Graphs, you can View your Cloud Server's Usage Graph to see your Server's CPU, RAM, Network, and Disk Usage.

 

 
View Your Cloud Server's Task History.
By clicking on Task History, you can view your changes you have made for your server for your trouble shooting or developer issues.

 

 
How to do Reinstallation and how to use RESCUE TOOLS (Only available for KVM-based Public Cloud Servers).
From Console, Restart your server, and press F12 to go to Boot Install Menu. You can choose any Linux version from the menu. Choose RESCUE TOOLS if you want to trouble-shoot any issues or to reset Password.

 

 
Installing CentOS Operating System.
This is your CentOS Operating System Installation Sub-Menu.

 

 
Installing Ubuntu Operating System.
This is the Ubuntu Operating System Reinstallation Sub-Menu.

 

 
How to use RESCUE TOOLS.
By selecting RESCUE TOOLS, and by booting to Hirens Boot CD, you will see a wide rage of Server Tools.
To reset your Windows Password, select Offline Password Changer.
To Trouble Shoot any Hardware Issues, Boot to Mini Windows XP, which will Boot to Windows XP with a wide range of tools to Trouble Shoot with.

 

 
How to use Mini Windows XP
When you Boot to Mini Windows XP, you will see the below screen with a wide range of Tools. You will be able to Trouble Shoot a variety of issues from this Windows XP Tools Menu.

 


 
How to manage my Dedicated Server ?

Dell PowerEdge C1100 Dedicated Servers with IPKVM Access

We are using Dell Branded PowerEdge C1100 Servers and we provide IPKVM Access Free of charge. Dell PowerEdge C1100 is designed to meet the demands of the Densest Environment, and it offers Massive Memory, and Disk Storage in a space-efficient 1U. The Dell PowerEdge C1100 Supports two Intel Xeon 5400/5500/5600 Series Processors. It has Built-In IPKVM Modules with IPMI Version 2.0, which enables full Remote Power Control, and Remote Console Access.
 


 

Daily Full MySQL Database Backup Service (Extra Fee)

  • Server4Rent now offers a new Backup service for your Server MySQL Databases.
  • This Backup is extended on daily basis and will retain the 10 most recent Backups that will enable quicker data recovery.
  • That means we will have your most recent 10 Database Backups for last 10 days. We can restore any Database Backup you want.
  • These Backups can be easily restored, and any of the backups can be restored from the past 10 days, so you can get your server back up and running as soon as possible.
  • This backup plan is available for all servers, for $9 a month, with no setup fee, So avail this services soon and make your Databases more RELIABLE to ensure round the clock AVAILABILITY.
 

 

Daily Full Server Hard Drive Backup Service (Extra Fee)

  • Server4Rent also offers a new Backup service for your Servers with us. We will take your full Server Hard Drive Backup.
  • Similar to Database back up offering, This Backup is also extended on daily basis and will retain the 10 most recent Backups that will enable quicker server recovery.
  • That means we will have your most recent 10 Full Server Backups for last 10 days. You can restore any Backup you want.
  • These 10 Backups can be easily browsed and you can selectively download any file/files to your local PC. You will get a control panel with all 10 Backups where you can browse and download selected files to your local PC.
  • You can also restore any of these 10 backups to your sever, so you can get you server back up and running as soon as possible. this Backup plan is available for all servers for $29 a month with no setup fee, So avail this services soon and make your Servers more RELIABLE to ensure round the clock AVAILABILITY.
  • Tested on Linux, Freenix and Solaris hosts, Linux, WinXP, Win2003, Win2008, and Win2012 Servers. 

Customer Self Care Dedicated Server Control Panel Menu to Restart/Stop/Start Dedicated Server Remotely
First logon to your account in www.datasoft.ws, click on My Services, and to mange each of your servers, please click on the green arrow icon to the right of that Server. From this Menu, You can manage your Dedicated Server Remotely. You can Power On, Softly Shut Off, Reset, Power Off, and Reboot your Dedicated Server as shown below. You can also see your Server Hardware status and information. You can Access your Dedicated Server's Console, Reinstall Operating Systems from a Wide - Range of Options. You can also mount your own ISO and Trouble Shoot Server issues.
 
 


 

View your server's basic Hardware Information
By clicking on HW Info, you will see all your Hardware Information for your Dedicated Server.

 

 

View your server's Detailed Hardware Information
By clicking on Extd HW Info, you will see Extended Hardware Information for your Dedicated Server.

 

 
 
View all your Server's Components
By clicking on Components, you will be able to see all of your Server's hardware components, such as CPU, Memory, etc.

 


 
Access you Server's Console Remotely
By clicking on the KVM Screen, You will be able to see the KVM Server Console Screen and watch the Operating System Boot Process, as well as Trouble Shoot Issues.

 


 
Remotely see your BIOS in the Console
By pressing F2 while server is booting, you can view and see all of your BOIS Settings through the KVM Screen Console.

 


 
How to Reinstall your Servers' OS
In this screen, you can see and set Boot Device Order. By default, the first boot device should be SATA.
If you are planning to Reinstall your Server with a new Operating System, set the First Boot Device to Network: IBA, Save and Restart the Server. Then the Server will Boot the PXE Operating System Reinstall Menu.

 


 
How to Install your Own OS ISO
If you are planning to use your own Operating System ISO, In the KVM Screen Console, you can mount the ISO Operating System Image by selecting Redirect ISO under the Device Menu. Or you can mount your CD-ROM or USB Drive to reinstall any of your own Operating Systems. After mounting, Go to the BIOS and set the First Boot Device as CD/DVD as shown in the above screen, and Restart your Server to boot to the ISO/CD/DVD.

 

 

How to do Reinstallation and how to use RESCUE TOOLS
If you are booting the Server to the PXE, this will be your main PXE Reinstallation Menu. You can choose any Linux version from the menu. Choose RESCUE TOOLS if you want to trouble-shoot any issues or to reset Password.


 
Installing CentOS Operating System
This is your CentOS Operating System Installation Sub-Menu.


 
Installing Ubuntu Operating System
This is the Ubuntu Operating System Reinstallation Sub-Menu.
 

 
 
How to use RESCUE TOOLS
By selecting RESCUE TOOLS, and by booting to Hirens Boot CD, you will see a wide rage of Server Tools.
To reset your Windows Password, select Offline Password Changer.
To Trouble Shoot any Hardware Issues, Boot to Mini Windows XP, which will Boot to Windows XP with a wide range of tools to Trouble Shoot with.
 

 
 
How to use Mini Windows XP
When you Boot to Mini Windows XP, you will see the below screen with a wide range of Tools. You will be able to Trouble Shoot a variety of issues from this Windows XP Tools Menu.


 
How to manage my Private Cloud Server ?
A Private Cloud Server Suite is a set of 4 Cloud Servers created on a Fault-Tolerant Server hardware, we are providing you a Control Panel with a full range of Cloud Server Management Options.

SSD (Solid State Drive)
Server4Rent now uses SSDs (Solid State Drives) in all of our Cloud Servers. SSDs are 10x faster than traditional HDDs. The main difference is in Random Read/Write speed which is IOPS (Input/Output Operations per second). SSD has almost 200 times higher IOPS than HDD.

 

 
RAIN (Redundant Array of Independent NAND) Enabled SSDs
Server4Rent now uses Enterprise-level SSD which utilize RAIN Flash Media Management System. RAIN technology adds user data protection that extends beyond ECC, minimally impacting drive performance, and optimizes NAND management, with a high degree of parallelism already in place within the SSD. RAIN technology for an SSD is equivalent to a RAID (Redundant Array of Independent Drives) technology for Disk Drives. The picture below shows RAID setup for HDDs. In a similar way, RAIN technology for SSDs implement parity data-strips for Redundancy.

 

 
Manage your Cloud Servers
Private Cloud Server is a Suite of four Individual Cloud Servers. You can create upto 4 Cloud Servers. We are providing you a Control Panel with a full range of Private Coud Server management Suite to create and manage four Cloud Servers.
First logon to your account in www.datasoft.ws, click on My Services, and to manage each of your Public Cloud Servers, please click on the green arrow icon to the right of that Server. From this Menu, you can create/manage/delete four Cloud Servers.

 

 
Manage each of your Cloud Servers
By clicking on Manage, you can manage each of your Cloud Server Individually.

 

 
Create Live Snapshots of your Server Remotely
By clicking on Backup, you can take a live SNAPSHOT of your Cloud Server and Restore it later if you need to.

 

 
Create Full Backups of your Server Remotely
By clicking on Backup, you can take a Backup of your Cloud Server and Restore it later if you need to.

 

 
 
Change the Parameters of your individual Servers
By clicking on Edit VM, you can upgrade your Cloud Server Dynamically to whatever you need whenever you need it.

 
View the Statistics of each of your Servers
By clicking on Usage Graphs, you can View your Cloud Server's Usage Graph to see your Server's CPU, RAM, Network, and Disk Usage.

 

 
View the Task history of your Cloud Servers
By clicking on Task History, you can view your changes you have made for your server for your trouble shooting or developer issues.

 


 
OUR GUARANTEE

99.9% UPTIME

100% uptime guarantee

We only use Branded DELL Enterprise Quality High performance Servers, World Class Data Center. We guarantee 99.9% uptime for all servers and services.

100% MONEY BACK

100% money back guarantee

We give 100% money back customers are not satisfaction about our services in 30 days. Customer can check servers and services before making a payment.

24/7/365 SUPPORT

24/7/365 customer service

Our support team works around the clock and is available via Live Chat and our Ticket System to assist you with your hosting service, whenever you need it.

100% SATISFACTION

100% satisfaction

We work very hard to give the best services to all customers. We have been making all the best things for getting 100% customer satisfaction.

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